# @wmar2news on Instagram

- **Type:** Video
- **Original URL:** https://www.instagram.com/p/CWo69uYrZKx
- **Gondola URL:** https://gondola.cc/posts/13833763-wmar2news-instagram
- **Posted:** 2021-11-24T01:03:52.000+00:00
- **Account Owner:** WMAR-2 News (@WMAR2News) — https://gondola.cc/WMAR2News

## Caption

BALTIMORE — Drivers calling Maryland E-ZPass can expect to wait around 90 minutes to speak with a customer service representative.⁠
⁠
The Maryland Transportation Authority (MDTA) attributed the delays to staffing shortages and high call volumes.⁠
⁠
When MDTA switched to a new customer service vendor in April, there were 160 call center agents. Staffing levels then fell to 60 agents by August.⁠
⁠
⁠
Click the link in our bio to read more!⁠
⁠
#economy #ezpass #driving #tolls #calling #phone #communication #customerservice #jobs #driving⁠

## Stats

- **Views:** 0
- **Likes:** 19
- **Shares:** 0
- **Comments:** 3

## Tags

economy, communication, driving, calling, jobs, tolls, phone, customerservice, ezpass

---
Copyright (c) Gondola