# @digitaltrends on Instagram

- **Type:** Image
- **Original URL:** https://www.instagram.com/p/C-87wn9S2ll
- **Gondola URL:** https://gondola.cc/posts/22481118-digitaltrends-instagram
- **Thumbnail:** https://img.gondola.cc/tr:w-,h-,fo-auto/thumbnails/a48ee85fd9.jpg
- **Posted:** 2024-08-22T00:28:32.000+00:00
- **Account Owner:** Digital Trends (@digitaltrends) — https://gondola.cc/digitaltrends

## Caption

There are all sorts of things you can fault Sonos for with its Summer Software Meltdown. That it happened at all in the first place. That it was slow to publicly acknowledge the major issues plaguing customers after a May update went awry. But give CEO Patrick Spence a little credit for appearing in a Reddit Q&A on August 20, in the August Office Hours thread hosted by Sonos Community Manager (and aptly handled) KeithFromSonos. “You’ve been asking, I’ve been asking, and he's been asking,” KeithFromSonos wrote. “Time to face the music.”

“I should have been here sooner,” Spence said in response to a chippy post early in the thread, and before the Q&A part went live. “I’m here now and you can expect to see me around here again.”

#sonos #technews

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## Tags

technews, sonos

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