# @kfreberg on Twitter

- **Type:** Gif
- **Original URL:** https://twitter.com/kfreberg/status/1607567932015661058
- **Gondola URL:** https://gondola.cc/posts/2754810-kfreberg-twitter
- **Thumbnail:** https://img.gondola.cc/tr:w-,h-,fo-auto/postThumbnails/7bf9a20ea1.jpg
- **Posted:** 2022-12-27T02:43:56.000+00:00
- **Account Owner:** Karen Freberg • #SMprof • Author • Consultant (@kfreberg) — https://gondola.cc/kfreberg

## Caption

Fellow #SMprofs & #PRprofs:

If you want to see what ✨ not to do ✨ for customer service and handling a operational crisis - you need to follow what’s happening w/ #SouthwestAirlines.

😳😳😳😳

1/ https://t.co/g8Ll7uCgxh

## Stats

- **Views:** 0
- **Likes:** 1
- **Shares:** 0
- **Comments:** 0

## Tags

prprofs, smprofs, southwestairlines

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