# @awseventschannel on YouTube

- **Type:** Video
- **Original URL:** https://youtube.com/watch?v=Eb7Mv2dQ8Aw
- **Gondola URL:** https://gondola.cc/posts/33287005-awseventschannel-youtube
- **Thumbnail:** https://img.gondola.cc/tr:w-,h-,fo-auto/postThumbnails/38aa02d996.jpg
- **Posted:** 2025-08-11T14:32:05.000+00:00
- **Account Owner:** AWS Events (@awseventschannel) — https://gondola.cc/awseventschannel

## Caption

Discover how Commonwealth Financial Network, a leading financial services organization, is transforming their customer service delivery using Amazon Connect. In this session, recorded at Customer Contact Week (CCW) 2025, learn how Commonwealth Financial Network is implementing advanced voice capabilities, leveraging comprehensive analytics, enhancing operational efficiency, and transforming service delivery standards. Watch to learn how financial services organizations can modernize their customer experience while maintaining service excellence using Amazon Connect.                                                     To learn more about Amazon Connect's capabilities,  go to https://go.aws/4oto6CI

Learn more about AWS events: https://go.aws/events
 
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ABOUT AWS
Amazon Web Services (AWS) hosts events, both online and in-person, bringing the cloud computing community together to connect, collaborate, and learn from AWS experts. AWS is the world’s most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—are using AWS to lower costs, become more agile, and innovate faster.

#AWSEvents #AmazonConnect #FinancialServices #CustomerExperience #CCW2025 #ServiceExcellence #AWS

## Stats

- **Views:** 78
- **Likes:** 1
- **Shares:** 0
- **Comments:** 0

## Tags

amazonconnect, serviceexcellence, aws, financialservices, ccw2025, customerexperience, awsevents

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