# @awseventschannel on YouTube

- **Type:** Video
- **Original URL:** https://youtube.com/watch?v=hTf2B8gnJ3o
- **Gondola URL:** https://gondola.cc/posts/33287006-awseventschannel-youtube
- **Thumbnail:** https://img.gondola.cc/tr:w-,h-,fo-auto/postThumbnails/6879f6c128.jpg
- **Posted:** 2025-08-11T14:32:00.000+00:00
- **Account Owner:** AWS Events (@awseventschannel) — https://gondola.cc/awseventschannel

## Caption

Learn from Randy Stern, Roadside Protect’s Chief Customer Officer, on how they achieved 1000% return on investment (ROI) by implementing Amazon Connect, AWS’ AI-powered contact center, with NeonNow – a division of Cloudwave. You will also learn how a 25-agent healthcare customer deployed an omnichannel contact center in days using NeonNow’s Quick Start Program which provides all the resources needed for customers to personalize and automate their customer experience (CX). Interested in Ai-powered contact centers? Go to http://go.aws/4oto6CI to learn more about Amazon Connect's capabilities.

Learn more about AWS events: https://go.aws/events
 
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ABOUT AWS
Amazon Web Services (AWS) hosts events, both online and in-person, bringing the cloud computing community together to connect, collaborate, and learn from AWS experts. AWS is the world’s most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—are using AWS to lower costs, become more agile, and innovate faster.

#AWSEvents #AmazonConnect  #CustomerExperience #CCW2025 #RoadsideProtection #AWS

## Stats

- **Views:** 91
- **Likes:** 1
- **Shares:** 0
- **Comments:** 0

## Tags

amazonconnect, aws, roadsideprotection, ccw2025, customerexperience, awsevents

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