# @tiffintech on Instagram

- **Type:** Video
- **Original URL:** https://www.instagram.com/p/DRcVdz5jXou
- **Gondola URL:** https://gondola.cc/posts/37263690-tiffintech-instagram
- **Thumbnail:** https://img.gondola.cc/tr:w-,h-,fo-auto/postThumbnails/e94a508c24.jpg
- **Posted:** 2025-11-24T14:36:04.000+00:00
- **Account Owner:** Tiffany Janzen (@tiffintech) — https://gondola.cc/tiffintech

## Caption

What happens when the company building AI decides to test it on itself first?

IBM calls it Client Zero and I partnered with them to see what that actually looks like behind the scenes.

From HR to IT to operations, IBM runs its own AI agents internally before releasing anything to the world.

The result? Over 10 million employee interactions are handled each year in HR, a 75% reduction in support tickets since 2016, a 94% containment rate of common HR questions, and more than 3.9 million hours of employee time saved in 2024 thanks to AI-driven automation. 

If this is what AI can do inside IBM… imagine what it could do inside your business?

#IBMPartner #watsonxOrchestrate #AIAgents

## Stats

- **Views:** 11,584
- **Likes:** 1,670
- **Shares:** 0
- **Comments:** 28

## Tags

aiagents, ibmpartner, watsonxorchestrate

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