# @bbcnews on Instagram

- **Type:** Video
- **Original URL:** https://www.instagram.com/p/DUyZgiajiP0
- **Gondola URL:** https://gondola.cc/posts/56465528-bbcnews-instagram
- **Thumbnail:** https://img.gondola.cc/tr:w-,h-,fo-auto/postThumbnails/4dda01973a.jpg
- **Posted:** 2026-02-15T17:47:53.000+00:00
- **Account Owner:** BBC News (@bbcnews) — https://gondola.cc/bbcnews

## Caption

"We are sorry."
 
Merlin Entertainments has backtracked on its controversial plan to tighten access to its disability queuing system at its theme parks.

The company had planned to introduce new eligibility rules for its Ride Access Pass, which provides a non-queueing option for people unable to stand in long lines.

Under the plan, visitors to theme parks including Alton Towers and Legoland Windsor this half-term who only had "difficulty with crowds" would no longer have qualified.
 
The move was met with strong criticism from people with autism, ADHD and anxiety.

Tap the link in BBCNews's bio to read what the company said in full.

#AltonTowers #BBCNews

## Stats

- **Views:** 221,054
- **Likes:** 3,326
- **Shares:** 0
- **Comments:** 256

## Tags

altontowers, bbcnews

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