# @awseventschannel on YouTube

- **Type:** Video
- **Original URL:** https://youtube.com/watch?v=_nGKpRsMy0A
- **Gondola URL:** https://gondola.cc/posts/58915896-awseventschannel-youtube
- **Thumbnail:** https://img.gondola.cc/tr:w-,h-,fo-auto/postThumbnails/393768a9a3.jpg
- **Posted:** 2026-03-17T02:52:37.000+00:00
- **Account Owner:** AWS Events (@awseventschannel) — https://gondola.cc/awseventschannel

## Caption

🤖 AI Model Selection Made Easy: Cisco's Amazon Bedrock Journey | How to Build Like AWS Ep. 4

Ever wondered how to pick the right AI model for your app and actually trust the answers it gives? In this episode, we sit down with the developers behind Cisco's Duo platform to hear how they built a RAG-powered chat assistant on Amazon Bedrock that helps users troubleshoot identity management issues in real time. From benchmarking models on latency to using LLM-as-a-judge for answer validation, this is a real story from engineers who built it, shipped it, and measured it.

What we cover:

What Cisco Duo is and the problem the team set out to solve
How they built a RAG and tool-calling agent system on Amazon Bedrock
How they chose the right model — benchmarking, latency testing, and using logs to evaluate LLM performance
Why they used Bedrock's model flexibility to go beyond a single provider
LLM-as-a-judge and human-in-the-loop: when to use each and why it matters
A live demo of the Cisco solution using Amazon Bedrock
Business impact: user growth, longer conversations, and real feedback
This episode is for you if you:

Build or want to build AI-powered tools on AWS
Are choosing between AI models and want a real-world framework
Work in identity, security, or enterprise tooling and want to see what's possible
🔔 Subscribe so you never miss a new episode of How to Build Like AWS — where real customers share how they built on AWS so you can too.
https://skillbuilder.aws/learn/GWF435PPET/designing-secure-retrieval-augmented-generation-rag-applications-with-aws/RWFEK917A1?trk=1650a33c-f537-4eea-a334-e53c83f0469e&sc_channel=el


👉 Join the community: https://www.linkedin.com/groups/13187185/ 👉 Follow Steph on LinkedIn: https://www.linkedin.com/in/awssteph/ 👉 Watch more episodes: https://builder.aws.com/content/32rxm1CXklSWkuM4ZgFwKkwh0Zo/how-to-build-like-aws-live-stream

#AWS #AmazonBedrock #GenerativeAI #RAG #HowToBuildLikeAWS #Cisco #LLM #AIEngineering #CloudDevelopment #MachineLearning

## Stats

- **Views:** 859
- **Likes:** 28
- **Shares:** 0
- **Comments:** 3

## Tags

cisco, rag, generativeai, amazonbedrock, aiengineering, llm, clouddevelopment, aws, machinelearning, howtobuildlikeaws

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