# @embracingecho on Instagram

- **Type:** Video
- **Original URL:** https://www.instagram.com/p/DKxGmC6Jc3o
- **Gondola URL:** https://gondola.cc/posts/61853226-embracingecho-instagram
- **Thumbnail:** https://img.gondola.cc/tr:w-,h-,fo-auto/postThumbnails/dd63706df2.jpg
- **Posted:** 2025-06-11T16:34:43.000+00:00
- **Account Owner:** Jaime Simpson (@embracingecho) — https://gondola.cc/embracingecho

## Caption

Allowing disabled individuals to be denied access due to their medical equipment in this day and age is not tolerable. There IS a part 2 to this.

Today, my client, who was trying to purchase water, she was discriminated against at gosunoco at 6440 Myrtle Ave, (Myrtle Ave and Cypress Hills St) Ridgewood, NY for having her federally protected service dog under the ADA.

For context: The store owner refused service and ordered her to leave due to having a dog. When Bianca explained she had a legal right to be there under the ADA with her service dog, the owner said she didn’t care and insisted she leave. My client calmly said she would wait for the police. The owner then told her the dog must stand up and that she had to clean the floor because the dog would leave hair behind. 

But when the officers arrived, the owner changed her story — claiming it wasn’t about the dog, but because of “drama”. Rather than protecting my client’s federal rights, the officers refused to take a discrimination report and tried to label it as “mutual harassment” — as if asking for legal access is harassment.

This is not how the law works.

I was on the phone the entire time. I heard everything. The store owner was in perfect understanding as she was screaming that she didn’t want the dog because of the hair. 

The officers seemed to be interrogating the handler instead of the store owner until Bianca asked multiple times for the police officers to check the cameras. When the gas station was asked again after the video, she did admit it was because of the dog. 

Bianca uses a service dog to mitigate the symptoms of her disability. Her dog alerts and responds to medical episodes just like mine.

The officers even tried to convince my client that they can’t enforce a law if the business owner doesn’t comprehend it. However the store owner had been yelling about the dog in the background while the officers said that there was nothing they could do. They refused to explain the ADA to staff, confirmed that she was denied access, and left. gosunoco - please educate those that own under your brand. #ADAViolation #Discrimination #ServiceDogRights #JusticeForAll

## Stats

- **Views:** 101,109
- **Likes:** 5,926
- **Shares:** 0
- **Comments:** 232

## Tags

justiceforall, discrimination, servicedogrights, adaviolation

---
Copyright (c) Gondola