# @mspowerplatform on YouTube

- **Type:** Video
- **Original URL:** https://youtube.com/watch?v=0RfRWbZKJqU
- **Gondola URL:** https://gondola.cc/posts/65283018-mspowerplatform-youtube
- **Thumbnail:** https://img.gondola.cc/tr:w-,h-,fo-auto/postThumbnails/20991be6c9.jpg
- **Posted:** 2026-04-29T15:43:04.000+00:00
- **Account Owner:** Microsoft Power Platform (@mspowerplatform) — https://gondola.cc/mspowerplatform

## Caption

Visa, a global leader in digital payments operating in over 200 countries, is transforming internal employee workflows with Microsoft Copilot Studio and autonomous AI agents.

Within the Visa People Systems team, the focus is on delivering seamless, intelligent employee experiences—just as Visa does for its customers. In this video, you'll see how Visa is:
 
* Designing autonomous agents in Microsoft Copilot Studio 
* Automating complex workflows like wellness reimbursement processing 
* Eliminating manual lookups across systems like Workday and ServiceNow 
* Reducing multi-day processes to minutes (from 20 mins manual effort to 4 mins automated!) 
* Using low-code authoring, connectors, and prompt tooling to accelerate development 
* Delivering a production-ready solution in just 5 weeks

With over 9,000 tickets annually, Visa is using this foundation to scale automation across additional workflows—unlocking new efficiency gains and enabling teams to focus on higher-value work.

This is just the beginning of Visa’s autonomous agent journey powered by Copilot Studio and AI.

Click the link to learn more about Copilot Studio: https://www.microsoft.com/en-us/microsoft-365-copilot/microsoft-copilot-studio

#MicrosoftCopilotStudio #AIAgents #AutonomousAgents #PowerPlatform #Automation #EmployeeExperience #DigitalTransformation #Visa

## Stats

- **Views:** 670
- **Likes:** 19
- **Shares:** 0
- **Comments:** 0

## Tags

autonomousagents, automation, digitaltransformation, aiagents, microsoftcopilotstudio, employeeexperience, visa, powerplatform

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