# @braze on Instagram

- **Type:** Video
- **Original URL:** https://www.instagram.com/p/DZsCQWhReZI
- **Gondola URL:** https://gondola.cc/posts/66958843-braze-instagram
- **Thumbnail:** https://img.gondola.cc/tr:w-,h-,fo-auto/postThumbnails/c69741db08.jpg
- **Posted:** 2026-06-17T13:05:10.000+00:00
- **Account Owner:** Braze (@braze) — https://gondola.cc/braze

## Caption

CRM operators know that customers don’t text in workflows. Here’s what happens when they don’t (and how to solve it).

Austin Spivey from our Braze Learning team shows you the build.

#BrazeAI #CustomerEngagement #Personalization

## Stats

- **Views:** 84
- **Likes:** 15
- **Shares:** 0
- **Comments:** 0

## Tags

personalization, customerengagement, brazeai

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