# @salesforce on YouTube

- **Type:** Video
- **Original URL:** https://youtube.com/watch?v=OEKapfYYY8g
- **Gondola URL:** https://gondola.cc/posts/67236940-salesforce-youtube
- **Thumbnail:** https://img.gondola.cc/tr:w-,h-,fo-auto/postThumbnails/58ff044241.jpg
- **Posted:** 2026-06-17T15:42:19.000+00:00
- **Account Owner:** Salesforce (@salesforce) — https://gondola.cc/salesforce

## Caption

Engine needed to scale service fast. So they partnered with NeuraFlash and built Eva, their first human-centric AI voice agent, in just 12 days. As the first to go live with Agentforce Voice, the team continued to test, learn, iterate, and scale. Eva now resolves 30% of calls autonomously, streamlining customer experience and setting a new standard for what AI-powered service looks like.

Read more about their story: https://www.salesforce.com/customer-stories/neuraflash-tom-hebner-interview/

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#Salesforce #AgenticEnterprise #DigitalTransformation #AIAgents

Subscribe to Salesforce’s YouTube Channel: http://bit.ly/SalesforceSubscribe

Learn more about Salesforce: https://www.salesforce.com
Twitter: https://www.twitter.com/salesforce
LinkedIn: https://www.linkedin.com/company/salesforce
Instagram: https://www.instagram.com/salesforce
Facebook: https://www.facebook.com/salesforce

About Salesforce:
Improve customer relationships with Salesforce, the #1 AI CRM where humans with agents drive customer success together. Our integrated platform pairs your unified customer data with trusted agents that can assist, take action autonomously, and hand off seamlessly to your employees in sales, service, marketing, commerce, and more.

Disclaimer: This video is for demonstration purposes only. All account data depicted is fictional and does not contain personally identifiable information (PII). This content is intended solely to illustrate product functionality in a simulated environment.

## Stats

- **Views:** 920
- **Likes:** 13
- **Shares:** 0
- **Comments:** 0

## Tags

digitaltransformation, salesforce, aiagents, agenticenterprise, 1

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