# @stewleonards on Instagram

- **Type:** Image
- **Original URL:** https://www.instagram.com/p/Day4sCwiEIq
- **Gondola URL:** https://gondola.cc/posts/68069306-stewleonards-instagram
- **Thumbnail:** https://img.gondola.cc/tr:w-,h-,fo-auto/postThumbnails/46c84bba44.jpg
- **Posted:** 2026-07-15T01:28:30.000+00:00
- **Account Owner:** Stew Leonard's (@stewleonards) — https://gondola.cc/stewleonards

## Caption

"I will be traveling internationally and panicked when I realized I did not have my purse. I tried retracing my steps and found that I had inadvertently left it in a carriage in the parking lot at your Norwalk store. It was especially concerning because my passport was in there and I had very little time to replace it!

When I called the Customer Service staff reassured me that my purse was there with everything in it.

I could not be more grateful for their honesty and diligence at helping me to get it back. I was heartbroken, not so much about the contents - but the purse and wallet belonged to my mom, who passed away many years ago - and it has great sentimental value to me. Finding that everything was safe and sound - and when I arrived the Customer Service team could not have been warmer or more sympathetic to my distress at having thought it was gone forever.

Sending lots of positive energy and thoughts to the people who helped me reunite with my belongings. I am forever grateful for their thoughtful assistance. I would love to know who was responsible for returning it, holding on to it and returning it to me. This is how we should all be - as a Scout leader I can tell you that those of you involved in this event are living the Scout law.

Blessings to the employees and customers who saved my day today. Heartfelt thanks to your stellar employees."

💛 We love reading letters and notes from our customers!

#TeamMemberTuesday #customerservice #goodnews
#greatpeople #stewleonards

## Stats

- **Views:** 0
- **Likes:** 281
- **Shares:** 0
- **Comments:** 2

## Tags

teammembertuesday, greatpeople, customerservice, goodnews, stewleonards

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