# @salesforce on YouTube

- **Type:** Video
- **Original URL:** https://youtube.com/watch?v=IdqXO7O7gDc
- **Gondola URL:** https://gondola.cc/posts/68618658-salesforce-youtube
- **Thumbnail:** https://img.gondola.cc/tr:w-,h-,fo-auto/postThumbnails/e97fa3c339.jpg
- **Posted:** 2026-07-27T13:01:03.000+00:00
- **Account Owner:** Salesforce (@salesforce) — https://gondola.cc/salesforce

## Caption

Your customer just resolved their issue. Now they want more. What happens next? This demo shows how Agentforce connects sales and marketing into one seamless customer journey so your team never loses the thread and your customer never has to repeat themselves.

Watch Phil Cooper, Chief Customer Officer of Agentforce Sales, demo:
• Piper, the AI SDR agent that greets customers on your website and routes them to the right rep with full context
• Hunter, the prospecting agent that surfaces upsell opportunities and account history before the call
• Momentum, which auto-captures call notes and updates Salesforce — no manual logging
• Quoting Agent that generates accurate, compliant quotes in seconds from plain language
• Campaign and engagement agents that enroll customers in personalized onboarding journeys automatically

Every handoff seamless. Every agent with full context. Every step connected. Because it's all built on Salesforce customer data.

👉 Watch Part 1 how Agentforce transforms customer service from chat to field: https://youtu.be/WUA-3-PC3JI
🔗 Learn more about Agentforce: https://www.salesforce.com/agentforce/
📚 Explore Salesforce Sales Cloud: https://www.salesforce.com/service/cloud/

Switch on Agentic Success

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#Salesforce #Agentforce #SalesAI #MarketingAI #CustomerJourney #AIAgents #CRM
 #AgenticEnterprise #DigitalTransformation

Subscribe to Salesforce’s YouTube Channel: http://bit.ly/SalesforceSubscribe

Learn more about Salesforce: https://www.salesforce.com
Twitter: https://www.twitter.com/salesforce
LinkedIn: https://www.linkedin.com/company/salesforce
Instagram: https://www.instagram.com/salesforce
Facebook: https://www.facebook.com/salesforce

About Salesforce:
Improve customer relationships with Salesforce, the #1 AI CRM where humans with agents drive customer success together. Our integrated platform pairs your unified customer data with trusted agents that can assist, take action autonomously, and hand off seamlessly to your employees in sales, service, marketing, commerce, and more.

Disclaimer: This video is for demonstration purposes only. All account data depicted is fictional and does not contain personally identifiable information (PII). This content is intended solely to illustrate product functionality in a simulated environment.

## Stats

- **Views:** 1,731
- **Likes:** 19
- **Shares:** 0
- **Comments:** 2

## Tags

agentforce, salesai, crm, digitaltransformation, salesforce, customerjourney, aiagents, marketingai, agenticenterprise, 1

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