# @deloittedigital on YouTube

- **Type:** Video
- **Original URL:** https://youtube.com/watch?v=rd2DSwfBwJw
- **Gondola URL:** https://gondola.cc/posts/68662553-deloittedigital-youtube
- **Thumbnail:** https://img.gondola.cc/tr:w-,h-,fo-auto/postThumbnails/5768fd669c.jpg
- **Posted:** 2026-07-23T12:00:31.000+00:00
- **Account Owner:** Deloitte Digital (@DeloitteDigital) — https://gondola.cc/DeloitteDigital

## Caption

Trish Magnetico of GFiber explains why she sees adding SMS and push is more than just adding new channels.

Trish says it requires rethinking preferences, consent, and how urgent messages are routed across the customer journey.

Watch the full conversation on our channel for more on how GFiber is approaching omnichannel CRM.

## Stats

- **Views:** 94
- **Likes:** 1
- **Shares:** 0
- **Comments:** 2

## Credits

| Name | Username | Profile | Role |
| --- | --- | --- | --- |
| Deloitte Digital | @DeloitteDigital | https://gondola.cc/DeloitteDigital | Advertising Agency |

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