# @asotu_morethancars on Instagram

- **Type:** Video
- **Original URL:** https://www.instagram.com/p/DSJHunqAOfP
- **Gondola URL:** https://gondola.cc/posts/68725801-asotu-morethancars-instagram
- **Thumbnail:** https://img.gondola.cc/tr:w-,h-,fo-auto/postThumbnails/526a74919c.jpg
- **Posted:** 2025-12-12T00:01:28.000+00:00
- **Account Owner:** More Than Cars (@asotu_morethancars) — https://gondola.cc/asotu_morethancars

## Caption

Why do people pass five other options just to get to one business?

Sal Scheri says it’s because great experiences are layered. Remove even one and the magic disappears.

His take on hospitality at @AguaCalienteCasinos is a masterclass for anyone serving customers, including retail auto.

Which part of guest experience do you think brands neglect most?

Watch the full episode - link in our bio.

#casinos #automotive #guestexperience

## Stats

- **Views:** 782
- **Likes:** 4
- **Shares:** 0
- **Comments:** 0

## Credits

These are the roles credited on Gondola. Credits may be incomplete.
A brand, account owner, or featured person is not necessarily the creator.

| Name | Username | Profile | Role |
| --- | --- | --- | --- |
| Rob Downes | @designedbydownes | https://gondola.cc/designedbydownes | Graphic Designer |
| Rob Downes | @designedbydownes | https://gondola.cc/designedbydownes | Senior Social Media Manager |
| Rob Downes | @designedbydownes | https://gondola.cc/designedbydownes | Creator |
| Rob Downes | @designedbydownes | https://gondola.cc/designedbydownes | Creative |

## Tags

automotive, casinos, guestexperience

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