# @salesforce on YouTube

- **Type:** Video
- **Original URL:** https://youtube.com/watch?v=7LMKRCT7W7I
- **Gondola URL:** https://gondola.cc/posts/70376172-salesforce-youtube
- **Thumbnail:** https://img.gondola.cc/tr:w-,h-,fo-auto/postThumbnails/546f0b0ace.jpg
- **Posted:** 2026-09-14T23:40:55.000+00:00
- **Account Owner:** Salesforce (@salesforce) — https://gondola.cc/salesforce

## Caption

Southwest Airlines® needed a way to meet rising customer expectations without losing the hospitality and heart the airline is built on. That's where Agentforce comes in. It now contains about 50% of customer inquiries, freeing up employees to focus on what matters most: the customer. See how Southwest is rising to customer expectations.

Read more about how Southwest Airlines gives every traveler always-on service with Agentforce: https://www.salesforce.com/customer-stories/southwest-airlines/agentic-self-service/ 
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This video comes to you from Dreamforce 2026, the conference that helps you unlock unprecedented success with the power of trusted AI Agents, real-time data, and CRM. This is where you become an Agentic Enterprise.

Watch all of our content from Dreamforce 2026 here: https://www.salesforce.com/plus/experience/dreamforce_2026 

Subscribe to Salesforce’s YouTube Channel: http://bit.ly/SalesforceSubscribe

#Salesforce #Dreamforce #AgenticCRM #AgenticEnterprise #Dreamforce2026 #DF26 #SouthwestAirlines

Learn more about Salesforce: https://www.salesforce.com
Twitter: https://www.twitter.com/salesforce
LinkedIn: https://www.linkedin.com/company/salesforce
Instagram: https://www.instagram.com/salesforce
Facebook: https://www.facebook.com/salesforce

About Salesforce:
Improve customer relationships with Salesforce, the #1 AI CRM where humans with agents drive customer success together. Our integrated platform pairs your unified customer data with trusted agents that can assist, take action autonomously, and hand off seamlessly to your employees in sales, service, marketing, commerce, and more.

Disclaimer: This video is for demonstration purposes only. All account data depicted is fictional and does not contain personally identifiable information (PII). This content is intended solely to illustrate product functionality in a simulated environment.

## Stats

- **Views:** 1,777
- **Likes:** 19
- **Shares:** 0
- **Comments:** 5

## Tags

salesforce, dreamforce2026, southwestairlines, agenticenterprise, dreamforce, 1, df26, agenticcrm

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