# @udemy on YouTube

- **Type:** Video
- **Original URL:** https://youtube.com/watch?v=OYtJlJirjaI
- **Gondola URL:** https://gondola.cc/posts/72077946-udemy-youtube
- **Thumbnail:** https://img.gondola.cc/tr:w-,h-,fo-auto/postThumbnails/333201adbf.jpg
- **Posted:** 2023-05-10T12:30:22.000+00:00
- **Account Owner:** Udemy (@udemy) — https://gondola.cc/udemy

## Caption

Want to lead with confidence? Learn how effective communication can build trust, boost morale, and inspire action.

In this episode, executive coach and author Deb Grayson Riegel shares trust-based communication strategies you can use in any professional setting. Discover how to listen like a leader, speak with empathy, and manage conflict productively—whether you’re just starting out or leading teams.

⏱️ Timestamps  
00:00 – Why great presenters are great listeners  
01:00 – How communication builds (or breaks) trust  
02:24 – Understanding bias and communication pitfalls  
06:00 – Feedback: how to ask for it and use it  
07:00 – Communication tips for early career professionals  
09:03 – Building empathy into leadership messaging  
13:00 – The three types of empathy every leader needs  
14:50 – How trust drives performance and wellbeing  
16:00 – Culture vs. climate: what you *can* change  
17:00 – Conflict: how to move from tension to resolution  
22:30 – The SNAP method for conflict resolution  

🔗 Resources  
📌 Featured in this video: Season 2, Episode 10 — “How to Communicate Like a Leader”
Explore more episodes of the Leading Up podcast:
https://business.udemy.com/resources/leading-up-podcast/
🎓 Learn more from Deborah Grayson Riegel: https://www.udemy.com/user/deborahgraysonriegel/  
📘 Try her communication course: https://www.udemy.com/course/communicatebrilliantly/  

👍 Like what you heard? Hit like, drop a comment, and subscribe for more!

#LeadershipCommunication #SpeakWithImpact #EmpathyInLeadership #TrustBuilding #WorkplaceSkills #LeadingUpPodcast

## Stats

- **Views:** 3,404
- **Likes:** 54
- **Shares:** 0
- **Comments:** 6

## Tags

speakwithimpact, leadinguppodcast, workplaceskills, empathyinleadership, trustbuilding, leadershipcommunication

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