# @bbcnews on TikTok

- **Type:** Video
- **Original URL:** https://www.tiktok.com/@bbcnews/video/7660156113567911191
- **Gondola URL:** https://gondola.cc/posts/74655724-bbcnews-tiktok
- **Thumbnail:** https://img.gondola.cc/tr:w-,h-,fo-auto/postThumbnails/d4eacc1093.jpg
- **Posted:** 2026-07-08T13:58:05.000+00:00
- **Account Owner:** BBC News (@bbcnews) — https://gondola.cc/bbcnews

## Caption

Millions of calls from customers were "likely mishandled" over a three-year period which prevented or delayed them from switching to a better broadband, landline or pay-TV deal, according to communications regulator Ofcom. #VirginMedia #Broadband #TV #Internet #UKNews #Ofcom #BBCNews

## Stats

- **Views:** 1,014,553
- **Likes:** 55,509
- **Shares:** 7,419
- **Comments:** 1,361

## Tags

virginmedia, broadband, bbcnews, tv, internet, uknews, ofcom

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