# @howardruns on Twitter/X

- **Type:** Text
- **Original URL:** https://twitter.com/howardruns/status/2114400986894864578
- **Gondola URL:** https://gondola.cc/posts/78868791-howardruns-twitter
- **Posted:** 2026-10-25T16:57:33.000+00:00
- **Account Owner:** Howard Bailey (@howardruns) — https://gondola.cc/howardruns

## Caption

@RogersHelps and @FidoSolutions, why can’t you be like

@AppleSupport 
@rodemics 
@TechSmith 
@Zoom 

They CARE about their customers.

Each of them goes above and beyond reasonable expectations, to support their customers; especially @apple and #Røde.

#Apple REPLACED my #iPhone 6 THREE TIMES — OUT of WARRANTY.

One instance was because, unlike @SamsungMobile (since at least 2014!), they had not yet begun mandatory 🏊‍♀️ #Swimming lessons for all iPhones.

Back then, Apple’s iPhones didn’t even know that they should hold their breath while underwater.

RØDE provides 24/7 support, 365 days per year — including voice-to-voice, with a REAL human being, who is both normal and patient.

Meanwhile, I called @Rogers tech support, because getting through to a person at @Fidomobile, requires 5 to 7 *IVR levels first.

#Rogers used #AI to shunt me to #Fido, then ended the call shortly thereafter.

Sigh

## Stats

- **Views:** 58
- **Likes:** 0
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## Credits

No public credits are recorded here. This does not identify who made the post.

## Tags

swimming, rogers, fido, iphone, røde, apple, ai

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