Mixon Digital

**Who We Are:**

Mixon Digital is an innovative digital media design and consulting company specializing in the creation and integration of engaging content across social, mobile, and digital platforms. We provide compelling visual experiences that focus on fan engagement, digital media design, data integration, and content creation, executed with professionalism to leave a lasting impact. Our services include cutting-edge interactive signage, digital apps, and internal systems that help our clients' production teams communicate seamlessly, ensuring the successful and efficient delivery of projects. We partner with clients to create new channels of revenue while forging memorable connections with their audiences.

**Job Summary:**

The Senior Operations Coordinator plays a pivotal role in supporting the daily functions of the company across departments and will report to the company owner. This position ensures organizational efficiency, maintains strong customer and internal relations, supports HR and legal compliance, and oversees general marketing and event coordination. The ideal candidate is detail-oriented, proactive, and able to manage multiple priorities in a fast-paced environment.

**Key Responsibilities:**

**Operations & Administration**

· Coordinate with department leads to support and oversee the day-to-day operations, ensuring business functions run smoothly and efficiently.

· Serve as a central point of coordination across all internal departments to align priorities, monitor progress, and ensure deadlines and deliverables are consistently met.

· Analyze existing workflows and operational procedures, identify areas for improvement, and recommend and implement process enhancements to drive efficiency and organizational effectiveness.

**Customer Relations**

· Manage and maintain the CRM system

· Liaise with account and development teams to ensure client needs are addressed

· Supervise support department operations, including scheduling and client communications.

**Marketing Support**

· Collaborate with internal departments to ensure timely delivery of marketing materials

· Oversee the creation and production of promotional content

· Research promotional tools and opportunities

· Manage the social media content calendar and coordinate post scheduling

**Event Coordination**

· Arrange staff travel and prepare travel memos for events

· Organize and lead pre-event informational calls

· Track event-related hours and expenses

· Collect and compile post-event feedback for continuous improvement

**HR**

· Ensure Legal compliance

· Develop job descriptions for new hires

· Support junior staff in professional development initiatives

· Oversee and coordinate payroll processes

**Legal Coordination**

· Review and confirm that client contracts are current

· Work in collaboration with legal counsel for contract updates

**Qualifications**

· Bachelor's degree in business administration, Communications, or a related field (or equivalent experience)

· Minimum of 3 years of relevant professional experience

· Experience in sport's management or related field

· Strong written and verbal communication skills

· Proven ability to meet tight deadlines and manage multiple projects simultaneously

· Excellent organizational skills and keen attention to detail

· Ability to work independently and collaborate across departments

· Professional demeanor with excellent interpersonal skills

· Must be at least 21 years old, possess a valid passport, and maintain a satisfactory driving record

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Senior Operations Coordinator

Mixon Digital

@mixondigital

Job Description