Listen up: you are entitled to a lot more than a $10 voucher for a sad airport salad when your flight is canceled, overbooked, or delayed.
Here’s what the airlines aren’t telling you.
First off: Say no to vouchers. If your flight is canceled, delayed significantly, or overbooked, airlines are required to tell you that you can get a check on the spot. Or let’s say you’re a frequent flier and the voucher makes sense for you. In that case, make that voucher count. If they offer $250, tell them no dice unless it’s $600.
Second, non-refundable tickets can become refundable.
If your flight is canceled, severely delayed, faces a schedule change in advance of takeoff, or faces a route change, you can get a full refund on your fare. Basically, if the airline’s actions significantly affect your schedule, it likely owes you money.
Ah, and your additional fees are refundable, too—like the money you spent to check a bag or to get some extra legroom.
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