Understanding customer needs and emotions is paramount in ensuring that our products and apps resonate with and delight our users. When we take the time to grasp what our customers truly want and how they feel when interacting with our offerings, we can create experiences that are not just functional but emotionally satisfying. This emotional connection is what fosters loyalty, drives positive word-of-mouth, and ultimately leads to business success.
🔗 Related Links 🔗
Emotion Wheel -
humansystems.co/emotionwheels
The Feeling Wheel -
cdn.gottman.com/wp-content/uploads/2020/12/The-Gottman-Institute_The-Feeling-Wheel_v2.pdf
🎥 Watch More 🎥
How Agile Methodology Works
youtu.be/7Hqp51mm_tg
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