We're in the "Return to Work" phase following the lockdown but it's not quite "business as usual". Many of you are having to find new ways of working and communicating and your business model may have to be radically altered. ⠀ ⠀ One thing that's been highlighted as having to change is relationships - those with your customers, prospective customers, employees, and suppliers.⠀ ⠀ Certain businesses have really stepped up during the lockdown when it comes to customer service. Their altered way of doing business has cemented existing customer relationships and created further opportunities for customers to patronize their business. ⠀ ⠀ If that's you, don't stop now. If it isn't you, maybe it's time to think about how you can improve those relationships. If your previous customers have gone elsewhere, what strategies can you use to entice them back? Now more than ever, you need to focus on your relationships in order to keep your business growing.⠀ ⠀ There's a good article by @elitebizmag ...