“AI holds such great promise, but its trustworthiness will determine whether the technology is a force for good or not,” says Jon Iwata, ’84 Public Relations, who founded the Stakeholder Innovation and Management program at the Yale School of Management after concluding 35 years of service at IBM. “And the emergence of AI coincides with a generational shift of employees, consumers, investors and citizens who expect businesses to do more than generate profits. For those at San José State or moving into leadership roles in the industry, it’s a wonderful, high-stakes moment. I am optimistic.” Read how he helped launch Experiential Horizons, a symposium held at Adobe to support #sjsu's new master’s in experience design program, at the link in bio in the latest issue of #SJSUWSQ.