Your online reputation plays a big part in the customer experience. Customers can leave reviews on Google, their social media, your social media—pretty much anywhere they feel their voice can be heard. Whether those reviews and comments are negative or positive, it’s imperative that builders respond to customers in a meaningful, authentic way. Because it’s not just about your rating on Google, it’s about your reputation as a builder. ​ ​Dive into online reviews and how to handle them over in our newest blog post, link in bio! ​ ​ #UXtoCX #BuilderDesigns #LifeatBD #BDWebsites #NewConstructionMarketing #NewHomeMarketing #NewConstructionSales #NewHomeSales #HomebuildingIndustry #BuyerBehavior #BuyerBehaviors #CustomerExperience #UXDesign #CX #CXTips