BALTIMORE Legislators want to waive toll penalties and give drivers payment options after the Maryland Transportation Authority paused toll collections during the pandemic.⁠ ⁠ ⁠ Drivers have reported receiving large monthly bills due to backlogged transactions and are unable to speak with an E-ZPass customer service call center agent.⁠ ⁠ ⁠ I get your wait time will be 135-140 minutes and I don't have that much time to sit on the phone because with my husband's stroke, I'm his only caretaker, said Debra Perseghin, a driver who received an erroneous bill.⁠ ⁠⁠ mallorybrookes ⁠ #ezpass #driving #consumer #topnews #transportation #legislation #politics #baltimore #maryland