Kristi Michelle Norris’ death is one of thousands of abuse and neglect cases that state investigators verified in the last two decades in Texas’ Medicaid waiver system, according to state data. Tens of thousands of families wait years – sometimes more than a decade – to receive these services. Once they do, relief too often turns to tragedy. The horrific incident and her family’s journey to find justice expose the failures in how the state and private companies manage the care of some of Texas’ most vulnerable residents. Our yearlong investigation found that the deeply complicated, sometimes secretive, system is disastrously underfunded and severely lacking in oversight. Tap our link in bio to read our full story 🔗 📹 by: sara_digginsphoto / Austin American-Statesman #medicaid #texas #disability #disabilityjustice #disabilityservices