"I’ve been tuning pianos since 2001. I sort of fell into it. I apprenticed with a technician for about a year. He sent me off to school in Boston, and I landed a job at Steinway. I’ve been tuning the pianos in Carnegie Hall ever since. My job is very anonymous. For the most part, people don’t care who I am or what I do to fix a problem. But when there is a problem, everyone notices. I get specific requests regarding pianos – it needs to be bright and on the edge for a solo recital and more muted for chamber music when you’re looking for something more subtle. And for a concerto, you have to pay particular attention to the pitch. Keith Jarrett...gave a solo recital some years ago, and he can be very particular. But as he exited the stage, he took one look at me and just said, ‘Thank you very much.’” —Joel Bernache, Concert Technician / Piano Tuner #CarnegieHallHeroes #CH125 #chrisleephoto 📷: Chris Lee