The key to retail success at AO2023? Going digital 🔑📲 This year, the australianopen AO Shop brought on a large workforce of retail assistants, team leaders, and logistics crew – all of which have been trained using thisisedapp by SafetyCulture. Their interactive course includes: 🛍️ Product training on the 2023 collection 🗣️ Sales and customer service training 👏 Team motivation modules 💪🏼 And lots more... With the sheer number of staff coming on board in a temporary capacity, virtual onboarding gives these valuable team new members the ability to upskill on their own time. “Some of our employees have other jobs. They’re working full-time during the Christmas holidays. It’s so much easier now that we don’t need to set a time, day, and place for upwards of 150 people to be available in one go,” says Jonothan Lee, Retail Manager. And once they’ve been onboarded within EdApp, the SafetyCulture platform takes the complexity out of day-to-day processes and channels all of their l...