One of the best pieces of advice that I give student clinicians is "Meet them where they're at." This works for children, teens, adults, patients, parents - everyone. This works wonders in the clinic AND [I feel] everywhere else in life!
In order to be able to talk and work WITH people, we've got to see where they are and be a wingman on their journey. It's about being able to provide a safe space for others to feel heard and seen - and only THEN can they open up to receive your help, your advice or hear your side.
This rockstar came charging enthusiastically down the clinic hallway with his fox shirt, red superhero cape and Darth Vader mask. He chattered to himself as he jumped from one dark floor panel to the next. "This appointment is going to be FUN," I thought to myself. However when his mama removed his mask while I asked about his medical history I noticed that he lost his exuberance without it.
He was silent when I showed him the otoscope but he let me look in his ea...
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