“Today I experienced customer service that was above and beyond our expectations. I visited your store in Bonita Springs, FL, to return a defective motor I had purchased online. I had just arrived from Boston the day before and my printer was printing very lightly…. I presented the faded printing document to your staff. They tried to scan the copy but it was too light. Your staff took my phone and sent the email with the return address to the store’s email and I was able to complete the transaction. Good customer service. I was impressed and left. “Being 82 I forgot to include a part to the motor in the package. I returned to the store 3 hours later with the missing motor part. With no information except my name. The person (Ginger Barkhausen) who remembered helping me get the shipping label remembered me but, of course, did not remember the package. The staff searched the store trying to find my package. Your wonderful employee told me to leave the part, asked me for my cell number a...