At GLS24, wguidara shared how he once overheard a guest at his upscale restaurant say that the only thing they didn’t get to do during their trip to New York was eat a hot dog from one of the city’s famous hot dog carts. In that moment, Will chose unreasonable hospitality. He ran to the nearest hot dog cart to deliver on the guest’s unfulfilled desire. Listen as he shares 3 things he learned from this opportunity to make people feel seen.

#GLS24 #GLN #Leadership #Hospitality #unreasonablehospitality #WillGuidara