Fellow #SMprofs & #PRprofs:
If you want to see what ✨ not to do ✨ for customer service and handling a operational crisis - you need to follow what’s happening w/ #SouthwestAirlines.
😳😳😳😳
1/ t.co/g8Ll7uCgxh
https://twitter.com/kfreberg/status/1607567932015661058
Posted on Twitter/X ·
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