In this session, we explore how Genesys leverages Amazon DynamoDB to power scalable and high-performance customer experience solutions. We’ll dive into key data modelling principles that enable optimal performance, cost efficiency, and flexibility. Learn how Genesys structures its data to meet the demands of real-time interactions, high availability, and seamless scalability. Whether you’re designing a new DynamoDB schema or optimizing an existing one, this talk will provide valuable insights into best practices and real-world implementation strategies. Speakers: Claire Purcell, Manager, Software Development, Genesys Lee Hannigan, Sr. Specialisy Solutions Architect DynamoDB, AWS Learn more about AWS events: go.aws/events Subscribe: More AWS videos: bit.ly/2O3zS75 More AWS events videos: bit.ly/316g9t4 ABOUT AWS Amazon Web Services (AWS) hosts events, both online and in-person, bringing the cloud computing community together to connect, collaborate, and lear...