I had the privilege of spending time with the incredible team at Times Square Alliance, right in Times Square itself. This is a team dedicated not just to the physical upkeep and programming of one of the world’s most iconic public spaces—but to the people who fill it every day. They care deeply about community, culture, and the experience of those who live, work, and visit here. So it was an honour to lead a session focused on emotional intelligence—because behind the scenes of every thriving public space are humans navigating pressure, personalities, pace, and purpose. We explored what it means to lead with empathy, to self-regulate in high-energy environments, and to build emotional resilience in a space that rarely slows down. Thank you to the timessquarenyc team for your openness, your curiosity, and your commitment to not only what you do—but how you do it.  #EmotionalIntelligence #Leadership #Community #TimesSquare #PeopleFirst #WorkplaceWellbeing