Every leader faces tough conversations, but that doesn’t mean they have to feel awkward, harsh or personal. When issues start to affect your salon’s client experience, knowing how to respond can help protect your culture while still supporting your team. 👉COMMENT "SCRIPT" to get 5 scripts curated for common pain points that salon owners face with their team. #btceditorial #behindthechair #salonbusiness #salonbusinesseducation #salonowners