In our latest Customer Story, we take a look at how the University of New South Wales used Microsoft Copilot Studio to create 'Scout' - an experimental, AI-powered chatbot designed to transform the student experience. Since it's foundation in 1949, UNSW has made ongoing commitments to improve and transform lives in Australia and globally. By drawing on trusted University data sources, Scout serves as a single point-of-contact that provides quick and reliable answers to a wide range of enquiries related to student life, learning, and wellbeing. So, whether it's advice on events and activities, or even financial and health concerns, Scout aims to free up time for students to focus on their education. To discover more interesting Customer Stories, click the link below: microsoft.com/en-us/customers #Agentic #Chatbot #UNSW #EdTech #Innovation #AI #CoPilot