The People of Southwest Airlines come together to deliver on our Purpose—to connect People to what’s important in their lives through friendly, reliable, and low-cost air travel. Our Customer Service Agents extend Hospitality to Southwest’s Customers at the ticket counter, baggage service office, and gate area. Customer Service Agents are often the first Southwest Employee our Customers interact with during their travel experience and set a hospitable tone for our Customers’ trip. Go behind the scenes for a day in the life with Atlanta Customer Service Agent Brian J.     Wanna create a career by you, for you, with opportunities to grow and develop new skills? Learn more and apply to join our Ground Operations Teams: swa.is/CustomerServiceAgent Subscribe to Southwest’s YouTube Channel here: youtube.com/user/NutsAboutSouthwest At Southwest Airlines, our Purpose is to connect People to what’s important in their lives through friendly, reliable, and low-cost a...