What’s been your experience with this? 👇🏼 Customers don’t care about your departments — they care about solutions.  When someone steps up and says, “I’ve got you” instead of “that’s not my job,” it builds trust, loyalty, and word-of-mouth love.  The real test of great service isn’t when things go smoothly — it’s how you handle the bumps. Step up, don’t pass the buck, and watch loyalty grow.  #customercomplaints #CustomerExperience #LeadershipMindset #customerservice #loyalty #servantleadership #customerservice #solutionmindset