I enjoyed spending time with some of the staff at JW Marriott Essex House in New York. Their openness, focus on growth, and commitment to raising both their service standards and each other’s development stood out. It’s great to see a team so engaged in learning and improving together - thank you for your welcome and response. #leadershipdevelopment #nychotels #newyork #emotionalintelligence #selfawareness #customerservice #luxuryhotel #jwmarriott