For Gina, being a leader at Hilton has always been about more than a job—it’s about making an impact. For nearly 18 years, she’s been a steady presence on the Hilton Reservations and Customer Care (HRCC) team. Now, her role as a volunteer through Hilton’s partnership with Be My Eyes has given her a new way to make a difference, one call at a time. Through this industry-first partnership, Gina helps guests who are blind or have low vision navigate their stay with confidence. She and several other trained HRCC agents offer real-time support with everything from adjusting a thermostat to exploring hotel amenities. “I get such a feeling of fulfillment from helping others find their way with Be My Eyes. These calls have heightened my awareness of the challenges faced by individuals who are blind or have low vision and deepened my appreciation for how technology can bridge gaps,” Gina shares. This Global Accessibility Awareness Day, we’re celebrating Team Members like Gina who help make ...