They want you to give up. After submitting our $11,000 NICU claim with a detailed cover letter explaining the name mismatch... we got a response. The Good News: They accepted that Dario is the patient! The name mismatch is resolved. ✅ The Bad News: They denied the claim anyway. 🚫 The reason? “No Prior Authorization.” (Because apparently, you’re supposed to call your insurance company while your newborn is being rushed to the NICU in respiratory distress?). But we learned a new term this week: Retroactive Authorization. We aren’t taking no for an answer. We launched a three-pronged attack (Email, Portal, and yes, FAX) to appeal the decision based on “Medical Necessity.” Swipe through to see the exact script we used, the “Code RN1” you need to watch out for, and where we stand now. The system is designed to be exhausting. But we are just getting started. 😤 #HealthInsurance #NICU #InsuranceClaim #NewDad #MedicalBilling #FinancialTransparency #USHealthcare #SurrogacyJourney