Health insurers issue millions of denials every year.
Many patients find themselves stuck in a convoluted appeals process marked by long wait times, frustrating customer service encounters and decisions by medical professionals they’ve never met.
It’s happening at a time of growing animosity toward insurance companies over denied claims or pre-authorization requests, which require an insurer to sign off on covering a medical service before it happens.
NBC News is reporting on the financial struggles and emotional toll when insurance companies deny coverage in its series, “The Cost of Denial.” Email us at
CostofDenial@nbcuni.com if you are dealing with a denial of coverage or health, home or auto bills that seem to be out of line.
Read more at the link in bio.