When 24-year-old Lauren Vlach traded the country music, barbecue and cowboy boots of Tennessee for the rolling Great Plains, she was nervous.
As a first-time mover, she wanted to hire help, but she had to stay within a tight budget.
Vlach found a website that would give her quotes for a number of moving companies. All that was required to get an estimate was her phone number.
What Vlach didn’t know was that one of the companies she’d contacted — the one she ultimately chose — had been given an "F" rating from the Better Business Bureau and had a history of scamming its clientele.
Vlach would become its latest victim.
She's not alone. In 2021, Lincoln-area customers filed 1,100 complaints with the Better Business Bureau against moving companies.
Head to the 🔗 in our bio for the full report.
✏: Jenna Thompson & 📷: Noah Riffe / Lincoln Journal Star