Angry about Wednesday’s Verizon outage? To make up for it, the carrier plans on issuing a $20 credit to affected customers.
The $20 is supposed to cover “multiple days of service,” according to Verizon; the outage itself lasted for about 10 hours. For perspective, AT&T offered a $5 credit for a February 2024 outage that lasted for at least 12 hours.
“You will receive a text message when the credit is available,” Verizon added. “This credit isn’t meant to make up for what happened. No credit really can. But it’s a way of acknowledging your time and showing that this matters to us.”
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