Social isn’t just a marketing channel anymore – it's a growth engine that powers insights at the center of the brand and customer experience. Our latest research from Kenny Gold, Christina Kavalauskas & Kayln Fink, State of Social: Retail Edition, revealed that savvy retailers are leveraging social listening tools to understand what their customers (and even their competitor’s customers) really care about and, spoiler alert, it’s paying off. Jump to the link in our bio to explore our full findings! #DDInsights krgold tinadora