“KIND” performed exceptionally well financially. But our secret is that we obsessed over the underlying things that informed the P&L: the quality of our products, the culture of our team, delivering on all our promises, and exceeding all expectations. The financial results followed. OK, let me come clean with all of you—I just took this adorable picture of an otter yawning at the Atlanta Aquarium while on a bonding trip with my son, and I just had to show it to you, so I came up with a deep life lesson to justify it! #Kind #Otter