Discover the customer-centric innovation framework that powers Amazon and AWS. In this livestream, we dive deep into the Working Backwards methodologya proven approach used by AWS PACE teams to solve real customer problems through rapid prototyping and validated solutions. Learn how to shift from good intentions to concrete actions by focusing on what truly matters: your customer's challenges and how to solve them. What You'll Learn: The Working Backwards Framework Identifying Customer Problems Solution Development Testing and Experimentation Real Customer Case Studies Featured Topics: Voice of Customer (VOC) capture techniques Writing effective PR/FAQs for solution validation Choosing the right success metrics Keeping innovation frugal and focused Implementing Working Backwards in your day-to-day operations Perfect for: Business leaders, product managers, solution architects, development teams, and anyone looking to accelerate innovation with a customer-first mindset. 🔴 Subscri...