Across the United States, more than 40 million Americans are paying off their college loans with nearly $40,000 on average per person. Now, Mohela, one of the nation’s largest debt servicers, is getting a failing grade from borrowers and has faced years of complaints, including one lawsuit impacting eight million people alleging “it grossly mishandles its loan servicing responsibilities.” NBC’s Vicky Nguyen reports for TODAY. » Subscribe to TODAY: youtube.com/@TODAY TODAY brings you the latest headlines and expert tips on money, health and parenting. We wake up every morning to give you and your family all you need to start your day. If it matters to you, it matters to us. We are in the people business. Subscribe to our channel for exclusive TODAY archival footage & our original web series. Connect with TODAY Online! Visit TODAY's Website: today.com Find TODAY on Facebook: facebook.com/today Follow TODAY on Twitter: twitter.com/TODAYshow ...